Extensions are optional, licensed add-ons that give WebReports specialized features for particular customer needs. Depending on the package, an extension can provide dashboards, workspaces, cards, charts, grids, or other operational tools.
BridgeWorks can deliver customer-specific extension functionality separately from standard WebReports releases. Use an extension when its documented capabilities meet a business need and it is approved and licensed for your installation. See WebReports Release Notes Version 2026.09.09.
The Extensions page lets an administrator review available packages, check installation discovery, and review entitlement and signer information. Availability depends on the WebReports version, license, company access, and permissions.
Open Extensions
- Sign in to WebReports with an administrator account.
- Expand Configuration in the navigation menu.
- Select Extensions.
Understand Installed and Available
| Tab or status | What it tells you |
|---|---|
| Installed | Which extension packages WebReports has discovered in this environment. |
| Available | Which packages are offered to the installation for review and installation. |
| Extension entitlements are valid | The displayed extension entitlements are valid. This does not mean that a package is installed or running. |
Screenshot context: The Installed screenshot shows the captured environment. In the Available illustration, identifying package and agency names have been replaced with demo names. Feature descriptions are based on the captured catalog; the demo names are illustrative. Packages, versions, entitlement dates, and availability can differ by installation. Select an image to view it at full size.
Review Installed and entitlement information
In this captured environment, entitlements are valid, but WebReports has not discovered an installed extension package.
The Installed tab lists discovered extension packages. No extensions discovered means no extension package has been discovered by the application. The page states that signed packages appear after installation and a WebReports restart.
The entitlement banner is separate from the installed-package list. Review the following information for your environment:
- Entitlement status: whether the installation-bound extension entitlements are valid.
- Last checked / next check due: the displayed entitlement-check schedule.
- Offline access through: the displayed offline-access end time.
- Verified signer: the signer information used for extension-package verification.
Review available extension examples
Select Available to review package descriptions and determine what each extension adds.
Demo names replace identifying names in the Available illustration. Descriptions summarize capabilities listed in the captured catalog; the demo labels do not represent a guaranteed catalog for every company.
| Demo label | Purpose described by its catalog entry |
|---|---|
| Demo Agency Overview | Agency performance and digital campaign analysis. |
| Demo Collections Center | Collector and supervisor intelligence. The captured description identifies an example using synthetic data. |
| Demo Agent Workspace | Customer-specific cards, charts, grids, and an operational intelligence workspace. |
| Demo Recovery Workspace | Customer-specific matching, background enrichment, and recovery-opportunity intelligence. |
Each card can show the publisher, package name, description, version, supported database platform, package size, and an Install button. Review the package description and confirm database and WebReports version compatibility before choosing an extension.
Plan installation and verify discovery
- Confirm that the intended extension is licensed and approved for your installation.
- Review its package-specific requirements, supported database platform, and WebReports version compatibility.
- Follow the package-specific backup and deployment instructions, and arrange any required maintenance window.
- When ready, select Install for the intended package and follow its installation instructions.
- Coordinate any required WebReports restart with the deployment administrator.
- Return to Installed, confirm package discovery, and test its documented functionality. Review the extension's settings, connection bindings, permissions, and runtime status when those controls are provided.
This overview demonstrates the catalog, entitlement information, and discovery status. No extension was installed during preparation of these screenshots. Installation steps, restart requirements, configuration, and available controls vary by extension; follow its package-specific instructions or contact BridgeWorks Support.


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