WebReports Registration

The Registration page displays the current WebReports registration status and allows administrators to update the company, user, and licensing information associated with the installation.

Important: Registration information may contain sensitive company, user, and installation details. Limit access to authorized administrators.

Open the Registration page

1. Sign in to WebReports with an administrator account.
2. Select Configuration.
3. Select Registration.

The page displays the current registration status, company information, user information, license options, and installation ID.

Registration and licensing information for the WebReports installation.

Review the registration status

The registration status indicates whether the WebReports installation is currently registered.

Review this status before changing the registration information. If the displayed status is unexpected, verify the license details or contact BridgeWorks Support.

Enter the company information

Review or update the organization information associated with the WebReports registration.

Enter accurate information for the organization that owns or operates the installation.

Enter the user information

Review or update the contact information for the person responsible for the WebReports registration.

Use current contact information so BridgeWorks can identify the appropriate registration contact when assistance is required.

Use an offline license

Select Offline License? when the WebReports installation must use the offline licensing process.

Offline registration may require additional information or instructions from BridgeWorks. Contact BridgeWorks Support if you need assistance registering a WebReports installation that cannot communicate with the licensing service.

Review the Installation ID

The Installation ID uniquely identifies the WebReports installation for registration and licensing purposes.

Do not modify, publish, or share the Installation ID except with authorized personnel or BridgeWorks Support.

Important: Treat the Installation ID as sensitive environment information. Do not include an active Installation ID in screenshots, public documentation, email, or support materials unless specifically requested through an approved support channel.

Submit the registration information

Before submitting:

• Verify the company information.
• Verify the user and contact information.
• Confirm whether Offline License? should be selected.
• Review the displayed registration status and Installation ID.

When the information is correct, select Update.

Important: Selecting Update immediately submits the registration information. WebReports does not display a confirmation prompt.

After submitting, review the registration status to confirm that the information was processed successfully. If the registration fails, record the displayed error and contact BridgeWorks Support.