Scheduler Service Setup

Cory Fifield -

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Windows services enable you to create long-running executable applications that run in their own Windows sessions. Setting up the Windows Service for VDM's Scheduler will allow you to run scheduled Jobs in the background without having a session of VDM running.


1. Launch VDM as administrator.



2. Click on the Settings button located at the bottom of VDM's main screen. 



3. Make sure that the Service Options - Calendar Location (Image 1) matches the User Options - Calendar Location (Image 2) for the person that is managing the service calendar.  Set the Default Connection (required).  Next, click the Create File button for the Service Options to be saved.

Image 1:


Image 2:


3. Close VDM and search for Services in the Windows search bar. Click on Services.



4. Browse to BridgeWorks VDM Scheduler Service. Right click on the service and select Properties.



5. Click the Log On tab inside the properties then click Browse.



6. Enter the account name that is going to be used to access views, export data locations, reports, etc. and then Check Names. If successful, click OK.



Note: Invalid account names will result in an error when checking the name



7. Enter the password for the account and hit apply to verify a successful account configuration.



8. Go back to the BridgeWorks VDM Scheduler Service and right click on it and select Start



9. If the Log On information was correct, the service should start. If the service does not start, verify account name and password.



Note: It is recommended to set the startup type to Automatic for the service. This can be done in the General tab of the service properties.



10. Once the service has been started successfully, you will then be able to Start/Stop/Restart the service within VDM's Scheduler. In order to see the service controls within VDM, VDM must be ran as an administrator. 

Non Admin users refer to article: Controlling Scheduler Service Without Admin Privileges.



Important Note: Changes cannot be made to the Calendar while the service is running.  To add, edit or delete appointments, you must stop the service through VDM. Once you've completed the needed adjustments to your appointments, start the Calendar service from within VDM and your scheduler will resume.  It is not recommended to manage the running state of the service outside of VDM.  Doing so could result in damage to your Calendar.



The Next Step...

If you have jobs from v9 to import, click here.

If you need to begin the process of creating new jobs to schedule, click here.

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