Troubleshooting

Startup & Logging

• VDM Logs Overview
• Troubleshooting Slow VDM Startup (VDM 2025 Legacy)
• Troubleshooting Docker Startup
• Troubleshooting Windows Event Log Errors
• Support Requested Information

Reports & Data Grids

• Troubleshooting Blurry Charts in Finished Reports
• Troubleshooting Blank Charts When Exporting Finished Reports to Excel
• Troubleshooting Newly Added Fields Missing from the Data Grid
• Troubleshooting Numeric Column Types in WebReports Results
• Troubleshooting No Fields Available in the Pivot Grid

Scheduler

• Troubleshooting the Scheduler Service Not Starting
• Troubleshooting Scheduled Jobs Using the VDM Calendar File

Database & Connections

• Troubleshooting Missing Table or Field Descriptions in InterSystems
• InterSystems Caché Queries Fail When Using a Trailing Semicolon