Troubleshooting - WebReports Startup

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Article Goal: Troubleshoot WebReports startup using the logs in the wwwroot/App_Data folder.

In this article we show how to use the logs in the wwwroot\App_Data folder to troubleshoot WebReports start up challenges.

Example Logs directory path: c:\inetpub\wwwroot\App_Data

Steps to View WebReports Startup Logs

Note: In order for WebReports to write logs to the App_Data folder, you will need to make sure that the IIS_IUSRS account has full permission to the wwwroot folder or whatever Path is defined in IIS.

1. Browse to the c:\inetpub\wwwroot\App_Data directory (can copy paste from above).

2. Open the Logs folder.

3. Open the Log file.