Reactivating Your VDM License

You can reactivate a deactivated VDM license from Settings using the registration password associated with the license.

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Before You Begin

Have your registration password available. If you do not have it, contact BridgeWorks Support before continuing.

Save any open Views or reports. After successful reactivation, VDM displays a success notification and closes automatically.

Reactivate Your VDM License

Step 1: Open VDM

Launch VDM on the workstation whose license you want to reactivate.

Step 2: Select Reactivate License

Select Settings, then select Reactivate License on the right side of the VDM window.

Step 3: Enter Your Registration Password

When prompted, enter the password associated with your VDM registration.

Step 4: Review the Success Notification

If the password is accepted and reactivation succeeds, VDM displays a Success notification and closes automatically.

Step 5: Reopen VDM and Check Your License

Open VDM again. Select Settings and review Status under License Information on the right.

For details about the license status and next validation date, see License Checks & Validation.

If Reactivation Does Not Complete

If the Reactivate License button is unavailable, the password is not accepted, or VDM displays an error, contact BridgeWorks Support. Include your workstation name, Company ID, VDM version, and the exact error message, if one appears. Do not include your registration password or license key in the support request.

Related Articles

• How to Deactivate Your VDM License
• Viewing Your Company's VDM Licenses
• License Checks & Validation