Slow VDM Application Start Up

Important Note: 

This documentation reflects the state of the application before the .NET 10 migration. Any changes introduced during or after the migration may not be represented here.

If you are experiencing slow application startup times when launching VDM, check the logs for Error Code 6020 with the message: “Error creating directory: Could not find a part of the path.”

This error occurs when a Settings path configured in VDM is unavailable or inaccessible. During startup, VDM validates each configured Settings directory path and attempts to create any missing folders at the defined root location. If a Settings path points to a network share that is unavailable, VDM may wait up to 30 seconds while attempting to access the location before timing out and continuing the startup process.

Note: Running VDM while a configured Settings path is unavailable may lead to unexpected errors or unreliable application behavior.

If the network location is permanently unavailable, it is strongly recommended to update the affected Settings path to a valid and accessible location. To fully resolve the slow startup issue and prevent Error Code 6020, all configured Settings paths must be accessible to VDM.